Frequently Asked Questions
Everything you need to know about your Black Bananas experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $100. For orders under $100, a flat rate shipping fee will be calculated at checkout based on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to generate a prepaid return label. Note that a small processing fee is deducted from the refund amount.
How do I find the right size for Black Bananas apparel?
Our clothing generally follows a slim-fit athletic cut. We recommend checking the detailed size guide located on each product page. If you are between sizes, we suggest sizing up for a more relaxed fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
Can I track my order once it has been placed?
Yes, once your order is dispatched from our warehouse, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
Are your products authentic?
Absolutely. This is the official Black Bananas online store. All items purchased here are 100% authentic and shipped directly from our distribution centers.